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This Privacy Policy describes how dfwhaircare.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Order information
Customer support information
[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
[INSERT:
[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
DFW Hair Care, 4105 Fairway drive, 565, Carrollton TX 75010, United States
Last updated: [DATE]If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]
Stay updated with DFW Hair Care! Join for special deals, hair care advice, and event invites. Simply share name and email. Privacy respected, unsubscribe anytime.
Stay updated with DFW Hair Care! Join for special deals, hair care advice, and event invites. Simply share name and email. Privacy respected, unsubscribe anytime.
Retail Customers
FREE SHIPPING ON ALL ORDERS OVER $50.00
Must purchase $50 or more worth of merchandise after any discounts are applied. Taxes and/or shipping charges do not count towards $50 minimum.
Valid on domestic economy shipping within U.S. only.
Free Shipping is not valid on deliveries to international destinations, U.S. territories and APO/FPO.
RESTRICTED ITEMS
Air shipments will not be permitted for aerosols, and can only be shipped by ground shipments, for the state of California. All shipments are restricted to The United States (U.S.) only.
SWIFT SHIPPING
Please allow 1-2 business days for order processing. Once your order has been processed, it will be shipped via USPS or UPS. Once your order has completed processing, shipping times will begin. When placing your order, please account for the aforementioned processing times, in additional to any federally recognized holidays and/or weekends.
Free Insurance and Free Delivery Confirmation are included with each shipped package. Once shipped, delivery of U.S. package(s) should occur within 3-5 business days, depending on the shipping service level you select.
Shipping times are an estimate & may be subject to delays on the part of the courier. DFW Haircare is not responsible for delayed shipping on the part of the courier and is unable to provide full or partial refunds for shipping that is due to an error or delay on the courier's part.
INCORRECT SHIPPING ADDRESS POLICY
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
We are not responsible for goods delivered to the wrong address input at the time of ordering.
If you happen to notice that you entered the wrong address, you can email us at dfwhaircare@gmail.com with the correct shipping address before your shipping label is created.
Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.
RETURNED TO SENDER POLICY
If a package is returned to DFW Haircare due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of DFW Haircare to reship the package back to them, as well as, any additional delivery cost.
DFW Haircare is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.
If you need additional assistance, please email us at dfwhaircare@gmail.com
Wholesale Customers
FREE SHIPPING OVER $100 WITHIN DALLAS-FORT WORTH METROPOLITAN AREA
All Wholesale orders shipping to the DFW Motorplex address receive free shipping when your shopping cart equals $100 or more.
SHIPMENT TIMELINE
Orders that are submitted Tuesday after 12:00pm through Thursday before 12:00pm, will be shipped out on that Thursday. Orders submitted on Thursday after 12:00pm through Tuesday by 12:00pm, will be shipped out on that Tuesday.
SHIPPING RATES
Shipping option: Pricing on shipment orders will be determined by weight and destination. There will be no back orders.
DELIVERY OPTIONS
In the Dallas/Fort Worth area, orders that total $100.00 or more, will not receive a delivery fee. Orders that are below $100.00, will be charged a flat rate fee of $5. Deliver days for the Dallas/Fort Worth area, are Thursday and Saturday.
INCORRECT SHIPPING ADDRESS POLICY
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
We are not responsible for goods delivered to the wrong address input at the time of ordering.
If you happen to notice that you entered the wrong address, you can email us at dfwhaircare@gmail.com with the correct shipping address before your shipping label is created.
Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.
RETURNED TO SENDER POLICY
If a package is returned to DFW Haircare due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of DFW Haircare to reship the package back to them, as well as, any additional delivery cost.
DFW Haircare is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.
If you need additional assistance, please email us at dfwhaircare@gmail.com
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