Shipping Policy

FREE SHIPPING ON ALL ORDERS OVER $50.00
Must purchase $50 or more worth of merchandise after any discounts are applied. Taxes and/or shipping charges do not count towards $50 minimum.

Valid on domestic economy shipping within U.S. only.

Free Shipping is not valid on deliveries to international destinations, U.S. territories and APO/FPO.

RESTRICTED ITEMS
Air shipments will not be permitted for aerosols, and can only be shipped by ground shipments, for the state of California. All shipments are restricted to The United States (U.S.) only.
 
SWIFT SHIPPING
Please allow 1-2 business days for order processing. Once your order has been processed, it will be shipped via USPS or UPS. Once your order has completed processing, shipping times will begin. When placing your order, please account for the aforementioned processing times, in additional to any federally recognized holidays and/or weekends.
Free Insurance and Free Delivery Confirmation are included with each shipped package. Once shipped, delivery of U.S. package(s) should occur within 3-5 business days, depending on the shipping service level you select.
Shipping times are an estimate & may be subject to delays on the part of the courier. DFW Haircare is not responsible for delayed shipping on the part of the courier and is unable to provide full or partial refunds for shipping that is due to an error or delay on the courier's part.

INCORRECT SHIPPING ADDRESS POLICY
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
We are not responsible for goods delivered to the wrong address input at the time of ordering.
If you happen to notice that you entered the wrong address, you can email us at dfwhaircare@gmail.com with the correct shipping address before your shipping label is created.
Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.

RETURNED TO SENDER POLICY
If a package is returned to DFW Haircare due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of DFW Haircare to reship the package back to them, as well as, any additional delivery cost.
DFW Haircare is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.
If you need additional assistance, please email us at dfwhaircare@gmail.com
 
Wholesale Customers

FREE SHIPPING OVER $100 WITHIN DALLAS-FORT WORTH METROPOLITAN AREA
All Wholesale orders shipping to the DFW Motorplex address receive free shipping when your shopping cart equals $100 or more.

SHIPMENT TIMELINE
Orders that are submitted Tuesday after 12:00pm through Thursday before 12:00pm, will be shipped out on that Thursday. Orders submitted on Thursday after 12:00pm through Tuesday by 12:00pm, will be shipped out on that Tuesday.

SHIPPING RATES
Shipping option: Pricing on shipment orders will be determined by weight and destination. There will be no back orders.

DELIVERY OPTIONS
In the Dallas/Fort Worth area, orders that total $100.00 or more, will not receive a delivery fee. Orders that are below $100.00, will be charged a flat rate fee of $5. Deliver days for the Dallas/Fort Worth area, are Thursday and Saturday.

INCORRECT SHIPPING ADDRESS POLICY
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
We are not responsible for goods delivered to the wrong address input at the time of ordering.
If you happen to notice that you entered the wrong address, you can email us at dfwhaircare@gmail.com with the correct shipping address before your shipping label is created.
Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.

RETURNED TO SENDER POLICY
If a package is returned to DFW Haircare due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of DFW Haircare to reship the package back to them, as well as, any additional delivery cost.
DFW Haircare is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.

If you need additional assistance, please email us at dfwhaircare@gmail.com